Planning & Booking
How does the custom trip planning process work?
Share your destination, dates, and group size via our website form or WhatsApp. Within 30 minutes a dedicated travel specialist prepares a tailored day-by-day itinerary with verified hotels and private cab transfers, along with a transparent quote.
How far in advance should I book my trip?
For domestic trips we recommend booking 2–4 weeks in advance, and 6–8 weeks for international tours or peak-season travel (summer holidays, long weekends, and festive dates), as hotels and flights fill up quickly.
Can I fully customise my itinerary?
Yes. Every Bats Traveller trip is built around you — you can change hotels, add or remove destinations, adjust the pace, upgrade room categories, and include special experiences or celebrations.
Do you arrange trips for solo travellers, families and large groups?
Absolutely. We handle solo travellers, couples, families, and large groups including corporate and MICE events. Group pricing and dedicated coordinators are available for larger bookings.
Payments & Pricing
How do I make a payment and is it secure?
Payments are processed through certified Indian payment gateways and trusted banking networks (UPI, cards, and net banking). You will receive an official receipt for every payment.
How much advance is required to confirm a booking?
A booking advance is required to block hotels, transport, and permits. The balance is payable as per the schedule shared in your confirmation. Exact amounts are stated in your quotation.
Are there any hidden charges?
No. Your quotation clearly lists all inclusions and exclusions along with applicable GST. Anything optional or not included is highlighted upfront so there are no surprises.
Do package prices include GST?
Applicable GST and statutory taxes are shown on your quotation and final invoice in line with prevailing law.
Inclusions & Travel
Are meals and local transfers included in the packages?
Most tour packages include daily breakfast, a dedicated private AC cab with an experienced chauffeur, driver allowances, tolls, parking, state permits, and all meals during houseboat stays. Exact inclusions are listed in your itinerary.
What category of hotels do you provide?
We typically offer handpicked 3★ and 4★ stays that are personally verified for cleanliness, location, and service. Luxury 5★ and boutique options are available on request.
Do you book flights and trains as well?
Yes, we can arrange flights and train tickets as part of your package or separately. Fares are subject to live availability at the time of booking.
Is travel insurance included?
Travel insurance is not included by default but is strongly recommended, especially for international trips and adventure activities. We can help you arrange it.
Jungle Safaris
How do safari permits and bookings work?
Safari permits (for parks like Jim Corbett, Ranthambore, and Tadoba) are limited and government-controlled. We book permits, gypsy/canter safaris, naturalists, and resort stays together, and recommend booking early as slots sell out fast.
Is a tiger sighting guaranteed on safari?
Wildlife sightings can never be guaranteed as animals roam freely in their natural habitat. We maximise your chances with the best zones, timings, and experienced naturalists, but sightings depend on nature.
MICE & Corporate Travel
Do you handle corporate offsites and MICE events?
Yes. We manage meetings, incentive tours, conferences, exhibitions, team outings, and corporate business travel end-to-end, including venue sourcing, logistics, on-ground coordination, and consolidated GST billing.
Can I get a single invoice with GST for my company?
Yes. For corporate and MICE bookings we provide consolidated invoices with clear cost breakups and proper GST documentation.
Cancellations & Support
What is the cancellation and refund policy?
Cancellation charges depend on how far in advance you cancel and on supplier terms. Full details, timelines, and the refund process are explained on our Cancellation & Refund Policy page.
What happens if my trip is affected by weather or road closures?
If weather, landslides, or road closures disrupt your trip (common in regions like Ladakh or Spiti), our on-ground captain manages rerouting and rescheduling. Refunds in such force-majeure cases are limited to amounts recoverable from suppliers.
How do I speak directly with someone from Bats Traveller?
Message us on WhatsApp at +91 79824 45124 or call our support line. Our team is available to help plan, book, and support you before and during your trip.
Still have a question?
Our travel experts are just a message away — we usually reply within 30 minutes.